Vendor assessments sized to the risk.
Sending every vendor the same 300 questions wastes everyone's time, and the answers still go unchecked. TruOps sizes each review and checks the answers.
Vendor view
Every vendor, its evidence, and its risk
| Vendor | Evidence | Risk |
|---|---|---|
| DataTemp Inc Critical | 1 contradiction | $0.9M |
| Payroll Co High | SOC 2 current | $0.4M |
| CloudHost High | ISO cert to 2027 | $0.3M |
| Design SaaS Moderate | Read by agent | $0.1M |
Risk by vendor tier
Expected annual loss, after and before controls
Days per Tier 1 review
Agents read the evidence before anyone asks a question
TruOps tiers each vendor by the service and data involved, sends a questionnaire sized to that tier through a vendor portal, pre-fills from the vendor's past answers, checks responses against their SOC 2 report and scan results, and turns gaps into findings with a recommended action and a vendor risk score.
The problem
Most TPRM programs get stuck on reading. Questionnaires come back and sit unread, or get read without being checked against evidence.
The challenge
Sending questionnaires is the easy part. The real work is reading the answers and checking them against the vendor's own SOC 2. Outside-in ratings help with tiering, and due diligence takes more than a rating.
- Critical vendors and minor ones get the same workbook.
- The review queue is really just an unread inbox.
- Findings never make it to the register examiners see.
What you're probably using today
TPRM teams usually have a portal, a scoring product, or a very full inbox.
| What you use now | Where it falls short | With TruOps |
|---|---|---|
| A TPRM portal that just files questionnaires | The bottleneck is reading and checking. Answers contradict the vendor's own SOC 2 and nobody notices. | The agent does the first review, compares answers with reports and scans, and flags contradictions. |
| Security ratings used in place of assessments | Outside-in scores aren't due diligence, and examiners know the difference. | Ratings can inform tiering. You still run an assessment sized to the tier, with evidence. |
| Spreadsheets, shared drives, and email | Your program lives in folders named after last year's audit. Owners paste screenshots the week before fieldwork, and nothing is dated, so you can't show what was true last quarter. | Upload those same files. TruOps pre-fills the assessment from them, cites every answer, and keeps technical checks running so you have evidence for the whole period. |
How it works in TruOps
- TierInherent risk from the service and data involved.
- InviteThe vendor joins as a guest with their own portal and shared folder.
- AnswerPast answers are pre-filled, and the vendor completes the rest and uploads proof.
- ReviewThe agent checks evidence and flags contradictions.
- DecideShare findings with the vendor, accept them until a set date, or add them to the register.
What you end up with
- A vendor risk score and tier for every vendor.
- Findings shared with vendors and tracked until they're closed.
- Reassessments on a schedule and whenever things change.
How TruOps helps
- SIG, CAIQ, or your own
- Standard and custom questionnaires.
- Contradiction checks
- Answers checked against evidence.
Questions
How many vendors can a small team assess?
Far more than they could by hand. Tiering keeps low-risk reviews short, and the agent does the first review of every response.
Do we have to rip out the tools we already use?
No. TruOps connects to your cloud, identity, endpoint, vulnerability, and code tools. Spreadsheets, prior reports, and policies upload into the Data Room. If you're moving from a SOC 2 automation tool or an enterprise GRC suite, you bring over your frameworks, evidence, vendors, and risks.
Can we bring our existing assessments, control lists, and vendor files?
Yes. Upload workbooks, reports, policies, and vendor exports. TruOps turns them into structured questionnaires, controls, and risks, each linked to the file it came from, for you to review.
Related
Tier vendors, read their evidence first, and ask only what it can't answer.
→LearnThird-party risk managementTPRM: managing the risks vendors bring.
→LearnVendor tieringSizing vendor oversight to vendor risk.
→RolesThird-party risk managerOne view of every vendor, with agents reading the evidence first.
→See it run on your own data.
Book 30 minutes with a GRC specialist. Bring a real document, like a SOC 2 report, risk register, or vendor list (redacted is fine), and we'll show TruOps AI working on it.